Saturday morning in early June. Fernando is completing his opening ceremony and has just finished vacuuming. He is busy straightening the rugs when a truck pulls up. Despite it being fifteen minutes before opening with the sign clearly set to "CLOSED," the forty-something man and woman in the vehicle nevertheless saunter up to the door and give it a mighty yank, then start gesturing in fervor when the door fails to open.
Fernando is feeling kindhearted and decides to open a bit early, so the couple enters the store as Fernando finishes the cleaning at the front of the store. Not one minute later, the woman asks, “Have you put out the movies you got back yet?”
“No, actually, I haven't. I was about to do that once I finished up out here,” Fernando responds.
“Oh. Well, can you tell me what you have back there?”
Hell. One of those people. “I will sort my returns and put out the tags as quickly and accurately as possible, yes.”
The couple then proceeds to stand directly at the counter, not even bothering to browse the rest of the store, until Fernando finishes sorting his returns, which takes all of about five minutes. He gathers the tags and the duo then requests that he dump them on the counter for their perusal. They eventually pick out movies that have corresponding copies still out on the floor from the day before.
Fernando begins to fill out the slip and the gentleman asks, “How much more would it cost to rent these things until Monday?”
“It would be a $1.50 per movie.”
“Ok, let's do that.”
So Fernando writes the slip and informs the man when he is finished that the total comes to $15. Apparently, this struck a nerve. “You said they would be $1.50 each!”
“No, they would be an extra $1.50 each. $3.50 for the first night. $5 total.”
“You didn't say that.”
“I assumed I shouldn't have to. That would be disastrous business sense, for me to rent movies out for two nights at less than half the cost of a single-night rental. If I actually were to do such a thing, I would have no choice but to fire myself.”
ಠ_ಠ
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