Saturday, October 9, 2010

Peripeteia? Not on YOUR Watch

Fernando likes to believe he is fairly flexible in how people pay off their late fees. So long as they make payments on them all is well and good provided no unanticipated $10+ additions come to pass on that account.

But sometimes this is taken to absurd extremes.

A regular customer of Fernando's had a moment in which he had out four movies over the span of three days. Fernando had never had any trouble with this customer before and the man promised to pay off the late fees when he finally returned them. He makes a down payment of five bucks as a good gesture.

He then pays off the balance in fifty cent increments each time he came in, over a span of about six months from November to April.

But Fernando is not irked, for during these six months the customer did not backslide a single time, and every time he came in he paid precisely fifty cents, and slow but steady progress was made, and he rented more movies besides. When the late fee was finally paid off Fernando thanked the man for his diligence and loyalty, as customers like that are incredibly hard to find.

No comments:

Post a Comment