A pair of high school age young men come into the store one evening. Fernando has never seen either of them before. They are loud and abrasive and general annoyances who run up and down the new release aisle opening case after case, then replacing the plastic DVD houses on the rack, still ajar.
“Hey, how come these are empty?” one of them asks after they've gone through and peeked inside the case of every film on the Top Ten list.
“I find it a risky proposition to keep my wares out on the floor where anyone can help himself to them without oversight. Is there something I can help you with?”
Rather than take Fernando up on his offer, they depart.