A young man comes into the Dominion one evening and selects a movie. He brings it up to the counter and Fernando informs him, “You've got about $20 in late fees. You wanna throw something on there?”
The other raises his hands defensively. “Whoa. Late fees?”
“Yeah. Hang on a second.” Fernando retreats to his magical file cabinet and digs through it a bit, retrieving the rental slip in question. “Sorry, $21.50.” He shows the young man the slip to show he's not pulling numbers out of his ass.
“I have to pay these off? C'mon, man.”
Fernando spreads his hands. “I mean, what do you want me to do? You had a movie out for over a week.”
“C'mon. I could've gone somewhere else. I'm just trying to help you out, stay local.”
“I appreciate that. But work with me here. Look at it from this side of the counter. Throw a couple bucks on it and we can nibble away at it. I'm not trying to be the bad guy here.”
“I'm not paying the whole thing.”
“And I'm not asking you to. Just a couple bucks. We can take care of the rest down the road.”
He rents his movie and throws $1.50 onto the late fee. Time will tell if Fernando's kindness pays off or bites him in the ass.
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