Fernando's distributor sends him an email one day. It seems they are instituting a new credit card billing system and they need Fernando to resubmit his information for use in this new system. If he does not do this thing, his service could be interrupted and his orders could be tardy (which...yeah. Just yeah). At least this time it is done via computer and does not involve using the antiquated and tortuous technology called the fax machine.
So, Fernando follows the link in the email to the revamped but still unnavigable company website and meanders his way to the account profile setup. He fills in all the assorted fields, makes sure everything is correct, and clicks SUBMIT.
He is redirected to one of those “do not hit refresh” pages where a little curved arrow turns, letting him know that the company's servers are churning their silicon hearts out. After a few moments, Fernando is shunted to a different page. This one is blank but for some size 8 text which reads as follows:
“Your information has been submitted to our system however there was an error when attempting to add the card to your account management page An associate will review your information.“
God damn it, distributor. And hire some web designers who know what punctuation is, while you're at it.
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