One Saturday not long after opening a pair of women enter the store.
“Excuse me,” one says to Fernando, “But I'm looking for a movie that I saw advertised once a while back...it has, oh, Annette Benning in it and it's called...called...something about kids.”
“The Kids Are All Right? I've got that one right over here,” responds Fernando, who leads the duo to the movie's hiding place.
“Oh, thank you so much!” says the woman, who plucks the tag. Fernando returns to his chair while the two women browse the new release rack for a bit longer before coming to the counter.
Fernando goes about filling out the rental slip while one of them digs through a purse for money. “It's $3.50,” he says.
“What?” says the other woman. “Why only $3.50?”
“Well, uh, it's a new release, so it's $3.50.”
“But the sign says $5.”
“Sign? Wait, no, no, no, no. That's for two nights. If you wanted to rent the new release for two nights. Then it's $5; $1.50 for the extra night. For a single night it's just $3.50.” And then, in a burst of halfhearted salesmanship and squeezing an extra buck and a half out of a not-very-strong renter, “You didn't want it for two nights, did you?”
“No, no, one night is fine. Wow, it says right there 'two nights.' I don't know how we missed that.”
“No problem. These things happen,” responds Fernando. So the proper amount of money on this rental is exchanged and the two women came away from the store much happier than upon entering it. And Fernando returns to his chair.
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