Success!

A man and his girlfriend enter the store one afternoon. They come up to the counter looking somewhat awkward. “Hi, we just moved into the area and you guys are like the only store around. How does it work to rent from you guys? Do I need to set up an account or something?”

Fernando says, “Yeah, but that process is quick and painless. Let me grab an application for you guys.” He does so and the new man looks it over.

“Uh, we can come back some other time then to fill this all out because I don't have the address memorized or anything.”

“Well, if you guys can fill in everything else then it's really no problem. Except the credit card info, there. I don't need that from you. Really, if you've got your license on you, we can fill in whatever we have and go from there. It's no problem.”

“Really? That's cool of you.” He sets to work while his girlfriend browses. As he writes, the stranger makes small talk, “So do you work here, or...?”

“Actually, I'm the Keeper of this Dominion. Fernando H. Stevens.” Fernando hands over one of his business cards and extends his hand. The gent's handshake is a weak one, but oh well.

They have since rented a number of movies and proved to be quite trustworthy customers. Hooray!